FAQ Triaconta Bundles 2019-02-14T10:38:53+00:00

FAQ on Triaconta Bundles

Do I have to pay crypto taxes? 2019-02-14T11:17:09+00:00

Triaconta doesn’t provide tax advice. Below we will add some tips for informational purposes only and it shouldn’t be considered tax advice or an individualized recommendation.

We do not report the value of your account or your transactions to any government or tax authority at this time.

Cryptocurrency taxes are treated very differently country-to-country. Please consult a local country tax adviser regarding your personal tax circumstances.

If your country has any form of capital gains or income tax on cryptocurrency transactions, beware that balancing and revision both result in multiple crypto to crypto transactions.

If your country requires you to report holdings abroad this may apply to your cryptocurrency holdings.

What is the original CombiCoin revision and re-balancing strategy 2019-01-22T13:23:53+00:00

The CombiCoin was the predecessor of the Top 30 Bundle. The composition of the CombiCoin was balanced and revised every two months. In Bundles, medium balancing is the same strategy as was used with the CombiCoin.

I want to sell my Bundle, how does this work? 2019-04-23T14:17:34+00:00

Sell & adjust
Your personal portal allows you to instantly sell (a part of) your Bundle at any time. Choose Sell&Adjust in the menu and with the help of a slider, you can easily indicate how much of your Bundle you want to sell.

Advanced
If you click on advanced you can sell and buy specific coins. If you only sell or sell more than you buy, the result will remain in your account as credits that are stable in Euro.

All changes to your Bundle are first shown when you click save and, after confirming with yes, immediately executed at any time of the day.

Payout or buy Bundle
You can keep the credits in your Bundle to buy a Bundle at a later date. If you choose to have your credits paid out to your bank account Euros will be deposited within 5 working days.

What are Triaconta Bundles? 2019-02-15T09:40:31+00:00

Triaconta Bundles are, either pre-selected or custom created collections of cryptocurrencies. You buy multiple cryptocurrencies at once. The Bundle(s) can be bought at the Triaconta website and monitored, analyzed, adjusted and sold in your personal Triaconta portal.

Can I withdraw cryptocurrencies from my Bundle? 2019-04-23T14:03:48+00:00

It is not possible to move cryptocurrencies from your bundle to a cryptocurrency exchange or a personal wallet. The only exception is that a Bundle that has been paid with Ethereum also pays out in Ethereum and that a Bundle that has been paid with Bitcoin is also paid out in Bitcoin.

Triaconta Bundles paid for with Euro only pay out in Euro to the registered bank account. If a bank account number is visible on the Payout page this is the case.

Triaconta Bundles paid for with cryptocurrency only pay out in this cryptocurrency to the registered wallet. Please sell the desired amount of the other cryptocurrencies via the Sell & adjust menu + Advanced. You can sell some or all coins (slide to the left) and then buy Bitcoin or Ethereum (slide to the right). Then send an email to info@triaconta.com with a payment request for the amount of Bitcoin or Ethereum you wish to withdraw.

What does Balancing of a Bundle mean? 2019-02-15T10:19:44+00:00

Over time, the distribution of value in your bundle changes. Certain cryptocurrencies will rise / fall faster than others. This will change your risk because your bundle is more affected by an increase or decrease of a cryptocurrency with a large share in your bundle. During balancing, the deviation from the original distribution is restored by selling part of the cryptocurrencies that have gotten a larger share and buying the cryptocurrencies of which the share has become smaller.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at average it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution. More information on the different possibilities and the costs of balancing can be found here.

 

How can I buy a Bundle? 2019-04-05T14:29:45+00:00

Select one of the Bundles on the website, click Buy and decide how much you want to invest. You can choose iDEAL and many other direct payment methods to immediately buy your Bundle or choose bank transfer which will buy your Bundle when the funds arrive in our bank account usually in 1 to 3 working days. That is all!

Do holders of x also receive y after the hardfork ? 2019-04-11T13:26:00+00:00

Triaconta offers no guarantees regarding the outcome of potential hardforks and makes no promises about the addition of new cryptocurrencies.

Taking everything into account, technical, costs and legality, we will consider each hard-fork separately. We will communicate via email and social media which hard forks we support.

Cost, time and risk
Since most of the funds are in cold storage, it takes time and money to claim the new currency created by the hard fork. Moving funds and claiming a new cryptocurrency on often newly developed wallet software always involves a considerable risk. The private key is valid in both blockchains. We must be absolutely certain that it can be done without compromising the original assets.

My IBAN is not correct 2019-02-14T14:51:29+00:00

If the IBAN on the payout page is not or no longer your bank account, please contact info@triaconta.com.

Triaconta has a strict policy for adjusting bank account numbers. Triaconta does not allow the transfer of assets between corporate and private accounts or between different private accounts by changing the bank account number. Adjustment of the bank account is only allowed if the name has not changed, for example when changing bank.

What is the Balancing tool? 2019-04-05T13:48:34+00:00

Select Balancing in the menu. You can execute balancing once by choosing manual balancing for the bundle or you can set up the automatic balancing to be performed periodically every two weeks, every month or every two months. You do not have to think about it yourself anymore and it has lower fees than the manual balancing.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at medium it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution.

It is also possible to change the original distribution. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.

What are pre-selected Bundles? 2019-02-14T14:30:36+00:00

Triaconta provides pre-selected Bundles. These are Bundles with a collection of cryptocurrency selected by Triaconta according to a certain strategy. You can find more information about the pre-selected Bundles on our website.

Referral bonus – invite all your friends 2019-02-15T12:07:46+00:00

Our affiliate program is pretty cool, offering you 35% of our commission for every Euro purchase, that is made by another person who signed up through your referral link. You can invite as many people as you like, your reward is unlimited!

You can find your unique referral link in the menu under Referral Bonus.

Why should I balance my Bundle? 2019-04-05T14:00:19+00:00

Over time, the distribution of value in your bundle changes. The share of a few cryptocurrencies in your bundle can grow strongly because they themselves rise in price or because others fall in price. Having a larger share in a certain cryptocurrency can be positive if the cryptocurrency rises further, and also negative if this cryptocurrency suddenly falls again.

You run more risk because the bundle is more than originally affected by an increase or decrease of the cryptocurrency with a large share in your bundle. You also run a higher risk because you experience less than originally the benefit or disadvantage of an increase or decrease of the cryptocurrency with a small share in your bundle.

By regularly balancing you ensure that the distribution of your bundle does not deviate too far from the original or chosen ratio.

Don’t have time to keep an eye on your bundle? Then set up automatic balancing and your bundle will be periodically balanced.

What is Target distribution? 2019-04-05T14:43:34+00:00

Target distribution allows you to change the original distribution to a personal ideal balance. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.

Can I pay with cryptocurrency for a Bundle? 2019-05-03T14:32:16+00:00

New customers
New customers can always purchase a Bundle with Bitcoin or Ethereum. Your deposit is transferred to the exchanges by us manually and therefore there is a minimum of €5000. Click here for the form to buy with BTC or ETH and follow the instructions.

Existing customers
Please go to the portal and choose Pay out in the menu to check if you have a Euro account. If there is a bank account number there you have a Euro account. You can not buy a Bundle with Bitcoin or Ethereum on this account. You can open a new account and use the second account for deposits of Bitcoin or Ethereum. You need a different email address for this account because this is your login.

Existing customers who do not have a Euro account can purchase a new bundle or deposit in an existing bundle with Bitcoin or Ethereum. Click here for the form to buy with BTC or ETH and follow the instructions.

Can I balance one coin? 2019-02-12T13:35:33+00:00

Select Sell & adjust in the menu. Click advanced to manage the balancing yourself. You can use the sliders to sell one or more coins and to buy one or more other coins. If you sell more than you buy, you will receive this difference in credits.

What are your payment options? 2019-04-05T14:46:36+00:00

We have added several new payment methods that will make it easier for customers from other European countries to buy Triaconta Bundles. Just as iDeal for our Dutch customers, these services guarantee a direct purchase of your cryptocurrencies.

For customers from Belgium: MisterCash / Bancontact
For customers from Germany and Austria: Giropay
For customers from Austria: EPS uberweisung
For customers from all other European countries: MyBank

Of course, it is always possible for everyone to pay with a bank transfer. But, depending on your country and bank, it will take between one and three business days to arrive. Your bundle will be purchased immediately when we have received confirmation that the money is in our bank account.

How do I change to another Bundle? 2019-02-19T16:50:56+00:00

There is no direct option to change to another Bundle. You first sell all or a part of your existing Bundle for credits (euros) and then buy the other Bundle with these credits.

What does Revision of a Bundle mean? 2019-02-15T10:26:23+00:00

During a revision of the pre-selected bundles, it is re-examined whether the bundle is representative of the market that we want to offer with this bundle. It can happen that one or more cryptocurrencies in the bundle are replaced.

Revision of a bundle means that the same adjustment is made in your own bundle. The cryptocurrency that is being replaced is completely sold, and the proceeds are used to purchase the other cryptocurrency. For more information about automatic revision and the costs of the revision tool look here.

What happens if I buy more of an existing Bundle? 2019-04-04T14:47:15+00:00

A deposit in an existing bundle is divided according to the distribution of the pre-selected bundle. For example, if you deposit in what started as a Top 30 bundle, the deposit will be split equally between the 30 coins in the current Top 30.

What is the revision tool? 2019-02-11T12:27:36+00:00

With the Triaconta revision tool, a revision of your Top 30 or Penny stock bundle can be carried out manually or automatically every two months. If we have revised the pre-set Top 30 or Penny stock bundle, the tool will automatically perform the same revision in your bundle. This service can be switched on or off at any time you prefer.

Why is the value of my Bundle lower than my deposit in Euro? 2019-02-22T08:39:05+00:00

Price spread is the difference between the buying and selling price. When market orders are executed to buy your cryptocurrencies the (higher) sell price is the price at which cryptocurrency holders on exchanges want to sell to you. After the transaction is made and the cryptocurrencies are in your possession, your bundle is valued by us at the (lower) buying price at which investors at exchanges want to buy from you. This, besides the entry fee, accounts for the immediate difference in the value of your deposit and your Bundle.

Price spread on much traded cryptocurrencies with a high price such as Bitcoin is low so the difference with your deposit will be small. Price spread for low-priced coins (such as Penny Stock) can be significantly larger. The difference between a purchase price of € 0.00010 and a sales price of € 0.00009 is already 10%. This results in a larger difference between the value of your deposit and the value of your Bundle based on buying prices.

Why should I perform revision on my Bundle? 2019-02-12T11:11:18+00:00

A revision of your bundle will ensure that your Bundle will remain up to date with the latest developments in the market.

Don’t have time to keep an eye on your bundle? Then set up automatic revision and every two months your bundle is updated.

How long does it take after payment with Bank transfer to get the Bundle? 2019-02-14T12:24:37+00:00

It takes 1 to 3 business days to get a bundle with a bank transfer. How long it takes exactly varies per bank and transfers from abroad will take a little longer.

Every morning on working days we receive a notice of the deposits on our bank account. As soon as the message is received, the bundle will be purchased and you will receive your Bundle purchase report via email.

The confirmation link is not valid! 2019-02-11T14:15:29+00:00

The button link in the email to confirm a change of your settings for balancing and revision is only valid for half an hour. Do the adjustment again and click immediately to confirm in the email.

Where can I find my transaction history? 2019-02-12T10:22:00+00:00

Click on History in the menu. In the Search box you can filter the list for a specific currency. Transactions are valued in BTC, not in your local currency.

With the export button you can download the entire transaction history or a selection into an Excel file.

Where can I find your terms and conditions? 2019-02-22T12:14:44+00:00

You can find our terms and conditions on the bottom of every web page and here: Terms

Contact 2019-02-22T12:19:40+00:00

Do you have a question or need support regarding your Triaconta Bundles account? You can always reach us by e-mail at info@triaconta.com