FAQ on Triaconta Bundles
Triaconta does not provide tax advice. Below is some information and this should not be considered tax advice or an individualized recommendation.
We do not report the value of your account or your transactions to any government or tax authority at this time.
Cryptocurrency taxes are treated very differently country-to-country. Please consult a local country tax adviser regarding your personal tax circumstances.
If your country has any form of capital gains or income tax on cryptocurrency transactions, beware that balancing and revision both result in multiple crypto to crypto transactions.
If your country requires you to report holdings abroad this may apply to your cryptocurrency holdings.
The CombiCoin was the predecessor of the Top 30 Bundle. The composition of the CombiCoin was balanced and revised every two months. In Bundles, medium balancing is the same strategy as was used with the CombiCoin.
Sell & adjust
Your personal portal allows you to instantly sell (a part of) your Bundle at any time. Choose Sell&Adjust in the menu and with the help of a slider, you can easily indicate how much of your Bundle you want to sell.
Advanced
If you click on advanced you can sell and buy specific coins. If you only sell or sell more than you buy, the result will remain in your account as credits that are stable in Euro.
All changes to your Bundle are first shown when you click save and, after confirming with yes, immediately executed at any time of the day.
Payout or buy Bundle
You can keep the credits in your Bundle to buy a Bundle at a later date. If you choose to have your credits paid out to your bank account Euros will be deposited within 5 working days.
You acquire credits by selling a Bundle or individual coins. Credits have a stable value in Euro and can be used for new purchases or sold for Euros to your bank account. You can not buy credits with Euros.
We want to be able to offer you a safe environment, so that malicious people can not access your account with just the username and password. Two factor authentication is a secure solution because an extra factor is used on top of the username / password combination. The factor is a token that you keep on your mobile phone and this generates an extra code to log in. An extra action for you when logging in, but an act that a malicious person can never perform.
Imagine someone else gaining access to your email account. This person then clicks on the website “I have forgotten my password” and will receive a link in the email to change the password. Then this person has full access to your Triaconta account. With 2FA activated this cannot happen because this person does not have your mobile phone and so lacks the extra code needed to log in.
We have linked your Triaconta account to a fixed bank account and the other person can therefore not steal your money. The actions on the account can however create costs by selling bundles and buying other bundles and can disrupt all your settings.
It is not possible to move cryptocurrencies from your bundle to a cryptocurrency exchange or a personal wallet. The only exception is that a Bundle that has been paid with Ethereum also pays out in Ethereum and that a Bundle that has been paid with Bitcoin is also paid out in Bitcoin.
Triaconta Bundles paid for with Euro only pay out in Euro to the registered bank account. If a bank account number is visible on the Payout page this is the case.
Triaconta Bundles paid for with cryptocurrency only pay out in this cryptocurrency to the registered wallet. Please sell the desired amount of the other cryptocurrencies via the Sell & adjust menu + Advanced. You can sell some or all coins (slide to the left) and then buy Bitcoin or Ethereum (slide to the right). Then send an email to info@triaconta.com with a payment request for the amount of Bitcoin or Ethereum you wish to withdraw.
Over time, the distribution of value in your bundle changes. Certain cryptocurrencies will rise / fall faster than others. This will change your risk because your bundle is more affected by an increase or decrease of a cryptocurrency with a large share in your bundle. During balancing, the deviation from the original distribution is restored by selling part of the cryptocurrencies that have gotten a larger share and buying the cryptocurrencies of which the share has become smaller.
The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at average it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution. More information on the different possibilities and the costs of balancing can be found here.
Triaconta offers no guarantees regarding the outcome of potential hardforks and makes no promises about the addition of new cryptocurrencies.
Taking everything into account, technical, costs and legality, we will consider each hard-fork separately. We will communicate via email and social media which hard forks we support.
Cost, time and risk
Since most of the funds are in cold storage, it takes time and money to claim the new currency created by the hard fork. Moving funds and claiming a new cryptocurrency on often newly developed wallet software always involves a considerable risk. The private key is valid in both blockchains. We must be absolutely certain that it can be done without compromising the original assets.
If the IBAN on the payout page is not or no longer your bank account, please contact info@triaconta.com.
Triaconta has a strict policy for adjusting bank account numbers. Triaconta does not allow the transfer of assets between corporate and private accounts or between different private accounts by changing the bank account number. Adjustment of the bank account is only allowed if the name has not changed, for example when changing bank.
It is very good practice to change the password immediately after the first login. Go to settings – login details. You can change the password with the New Password text box. Type the same password in the Confirm New Password text box and click Update details to register the new password.
Triaconta recommends using a password of at least 8 characters. The longer the password is, the more difficult the password is to crack. Use a combination of various characters such as letters (uppercase and lowercase), numbers and symbols. The password is more difficult to crack because it allows more combinations. With a whole phrase as a password you create a very strong password. In addition, a sentence is often more easy to remember. A long and ‘easy’ password can be stronger than a short and ‘difficult’ password.
Do not include easy-to-guess combinations such as names, birth dates or addresses in your password. Do not use one password for multiple websites. Of course this is easier to remember, but once one password is cracked, then malicious parties have direct access to multiple websites that you use.
If you have forgotten your password, you can always request a new password in the login screen by clicking on “I forgot my password”.
Select Balancing in the menu. You can execute balancing once by choosing manual balancing for the bundle or you can set up the automatic balancing to be performed periodically every two weeks, every month or every two months. You do not have to think about it yourself anymore and it has lower fees than the manual balancing.
The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at medium it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution.
It is also possible to change the original distribution. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.
Our affiliate program is pretty cool, offering you 35% of our commission for every purchase in euros made by another person who has registered through your referral link. You will also receive that share of the commission on purchases made by this person in the future. You can also invite as many people as you want, so your reward can grow indefinitely!
You can find your own unique referral link in the menu in the portal under Referral Bonus.
NOTE: Referrals are never granted afterwards.
Go to settings – login details. The text-box Username allows you to change the name we use in the emails.
Over time, the distribution of value in your bundle changes. The share of a few cryptocurrencies in your bundle can grow strongly because they themselves rise in price or because others fall in price. Having a larger share in a certain cryptocurrency can be positive if the cryptocurrency rises further, and also negative if this cryptocurrency suddenly falls again.
You run more risk because the bundle is more than originally affected by an increase or decrease of the cryptocurrency with a large share in your bundle. You also run a higher risk because you experience less than originally the benefit or disadvantage of an increase or decrease of the cryptocurrency with a small share in your bundle.
By regularly balancing you ensure that the distribution of your bundle does not deviate too far from the original or chosen ratio.
Don’t have time to keep an eye on your bundle? Then set up automatic balancing and your bundle will be periodically balanced.
Target distribution allows you to change the distribution to a personal ideal balance. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance. Also if you invest more in this bundle, this personal distribution will be used.
Select Sell & adjust in the menu. Click advanced to manage the balancing yourself. You can use the sliders to sell one or more coins and to buy one or more other coins. If you sell more than you buy, you will receive this difference in credits.
To log out immediately click this button at the bottom left of the page 
After about an hour you are always logged out automatically.
Go to Sell & Adjust and sell all or only a part of your existing Bundle for credits (euros). Then go to Buy and select the Bundle you like to buy. To pay choose credits.
Send us a request at info@triaconta.com to change your address and state your new email address. Do this preferably from your current email address.
To name your Bundle go to My Bundles and scroll down to Bundle settings. You can choose any name you want.
If you save an account in Google Authenticator, it will not be stored in the cloud. The data remains on your device itself. We find this safer. If you still want to use Authy, that is possible with our website. Authy is fully compatible with Google Authenticator.
During a revision of the pre-selected bundles, it is re-examined whether the bundle is representative of the market that we want to offer with this bundle. It can happen that one or more cryptocurrencies in the bundle are replaced.
Revision of a bundle means that the same adjustment is made in your own bundle. The cryptocurrency that is being replaced is completely sold, and the proceeds are used to purchase the other cryptocurrency. For more information about automatic revision and the costs of the revision tool look here.
With the Triaconta revision tool, a revision of your Top 30 or Penny stock bundle can be carried out manually or automatically every two months. If we have revised the pre-set Top 30 or Penny stock bundle, the tool will automatically perform the same revision in your bundle. This service can be switched on or off at any time you prefer.
A revision of your bundle will ensure that your Bundle will remain up to date with the latest developments in the market.
Don’t have time to keep an eye on your bundle? Then set up automatic revision and every two months your bundle is updated.
The button link in the email to confirm a change of your settings for balancing and revision is only valid for half an hour. Do the adjustment again and click immediately to confirm in the email.
Click on History in the menu. In the Search box you can filter the list for a specific currency. Transactions are valued in BTC, not in your local currency.
With the export button you can download the entire transaction history or a selection into an Excel file.