FAQ Triaconta Bundles

Select “Register” on the homepage. Fill in your details and click on “Register”. Within seconds you will receive an e-mail with which you can confirm your e-mail address. You can then log in immediately with your chosen password.

We strive to make buying and selling cryptocurrencies as easy as possible, but do not allow anonymous trading. To prevent abuse of our platform, we want users to identify themselves.

After you have created an account by registering you can verify your account in your personal portal under “Verification”.

For this we need the following things:

– Copy of a valid ID (ID card, passport or driver’s license);
– Selfie where you hold the ID used and a paper with the written text Triaconta, today’s date and your signature;
– A copy of a recent document with your address and name and a date (this can be a bank statement, telephone bill, utility bill or official letter from the government)

Any photos should be sharp and not overexposed. The ID must be clearly legible on the selfie.

Your data is stored securely and only colleagues from our compliance department have access to it.

Triaconta does not offer tax advice. The information below should not be regarded as advice or a personal recommendation.

In the Netherlands, wealth tax is due for private individuals on the value of your assets on 1 January. Cryptocurrencies are part of your other assets in box 3.

https://www.belastingdienst.nl/wps/wcm/connect/nl/werk-en-inkomen/content/cryptocurrency

Tax rules on cryptocurrency holdings and/or transactions are very different from country to country. Consult a tax advisor in your country for the tax rules that apply to you.

You will receive an annual overview from Triaconta which you can use for your tax return. Or you can use History for an overview of all transactions.

If your country has any form of capital gains or taxation on cryptocurrency transactions, beware that balancing and revision both result in multiple crypto to crypto transactions.

If your country requires you to report holdings abroad this may apply to your cryptocurrency holdings with Triaconta.

We do not currently report the value of your Triaconta account to any government or tax authority.

The CombiCoin was the predecessor of the Top 30 Bundle. The composition of the CombiCoin was balanced and revised every two months. In Bundles, medium balancing is the same strategy as was used with the CombiCoin.

Sell
Your personal portal allows you to instantly sell (a part of) your Bundle at any time. Choose Sell in the menu below Bundles and with the help of a slider, you can easily indicate how much of your Bundle you want to sell. Sales are executed immediately on the exchange and proceeds are added in credits (Euros) to your account.

Adjust
If you choose Adjust you can sell (and buy) specific coins. If you only sell or if you sell more than you buy, the difference will be deposited in your account as credits that have a stable value in Euro. If you click save all adjustments to your Bundle are shown in an overview. Only if you confirm with yes they are executed at the exchange.

Payout or buy back
You can keep your credits in your account to buy another Bundle or a single cryptocurrency at a later date. Or you can choose to have your credits paid out to your bank account in Euros. Payouts will be deposited on your bank account within 5 working days.

Triaconta Bundles are, either pre-selected or custom created collections of cryptocurrencies. So you buy multiple cryptocurrencies in one go. Bundles can only be bought at Triaconta and can be monitored, analyzed, adjusted and sold by you in your personal Triaconta portal.

You acquire credits by selling a Bundle or individual coins. Credits have a stable value in Euro and can be used for new purchases or sold for Euros to your bank account. You can not buy credits with Euros.

At Triaconta it is not possible to transfer cryptocurrencies to a cryptocurrency exchange or a personal wallet. Any payout must be in euros to the bank account with which you also made your purchases. It is therefore also not possible to pay with cryptocurrencies for your Bundle.

Over time, the distribution of value in your bundle changes. Certain cryptocurrencies will rise / fall faster than others. This will change your risk because your bundle is more affected by an increase or decrease of a cryptocurrency with a large share in your bundle. During balancing, the deviation from the original distribution is restored by selling part of the cryptocurrencies that have gotten a larger share and buying the cryptocurrencies of which the share has become smaller.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at medium it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution. More information on the different possibilities and the costs of balancing can be found here.

You can change the original distribution to your own personal target distribution. To do so, go to Bundles+Balancing and click on “What is a target distribution and how do I update this?”

 

Register on our website and go through the verification steps. In your personal portal click Buy and choose a new Bundle and select your Bundle, decide how much you want to invest, and click Pay. Choose to buy directly with iDEAL or one of the other available direct payment methods. You will immediately receive a confirmation of your purchase via email. If you choose wire transfer we will buy your Bundle when the funds arrive in our bank account usually in 1 to 3 working days. You will receive a confirmation of your purchase via email. That is all!

In your personal portal click Buy and choose add to an existing Bundle, select your Bundle, decide how much you want to invest, and click Pay. Choose to buy directly with iDEAL or one of the other available direct payment methods. You will immediately receive a confirmation of your purchase via email. If you choose wire transfer we will buy your Bundle when the funds arrive in our bank account usually in 1 to 3 working days. You will receive a confirmation of your purchase via email. That is all!

If the IBAN on the payout page is not or no longer your bank account, please contact [email protected].

Triaconta has a strict policy for changing bank accounts. Triaconta does not allow a change from a business account to a private account or a change from the account to the account of another person. Transfer of investments between companies and private persons or between different private persons is not supported.

Select Balancing in the menu. You can execute balancing once by choosing manual balancing for the bundle or you can set up the automatic balancing to be performed periodically every two weeks, every month or every two months. You do not have to think about it yourself anymore and it has lower fees than the manual balancing.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at medium it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution.

It is also possible to change the original distribution. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.

Triaconta provides pre-selected Bundles. These are Bundles with a collection of cryptocurrency selected by Triaconta according to a certain strategy. You can find more information about the pre-selected Bundles on our website.

Over time, the distribution of value in your bundle changes. The share of a few cryptocurrencies in your bundle can grow strongly because they themselves rise in price or because others fall in price. Having a larger share in a certain cryptocurrency can be positive if the cryptocurrency rises further, and also negative if this cryptocurrency suddenly falls again.

You run more risk because the bundle is more than originally affected by an increase or decrease of the cryptocurrency with a large share in your bundle. You also run a higher risk because you experience less than originally the benefit or disadvantage of an increase or decrease of the cryptocurrency with a small share in your bundle.

By regularly balancing you ensure that the distribution of your bundle does not deviate too far from the original or chosen ratio.

Don’t have time to keep an eye on your bundle? Then set up automatic balancing and your bundle will be periodically balanced.

A custom Bundle consists of any personal selection of cryptocurrencies offered by Triaconta. You decide which coins are in the Bundle and the distribution of the coins in the Bundle. You can use a pre-selected Bundle as your starting point and add or remove different coins later. You can add a coin to your bundle with the Add button under the sliders. You can then move value from one or more coins to the new coin. You can remove a coin by moving all value to one or more other coins.

Automatic balancing of a custom Bundle is possible even with a different target distribution (FAQ – Manage Bundle – What is target distribution).

Automatic revision of a custom Bundle is no longer possible. After selling or replacing coins manually via the Adjust option in the menu below Bundles the option for revision is no longer available. Revisions are always published in our weekly, so you can always copy these changes manually if you want to follow them.

Target distribution allows you to change the distribution to a personal ideal balance. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Go to Bundles + Balancing and click “What is a target distribution and how do I update this”. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next automatic or manual balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.

Maybe you want to increase your investment in only one or two coins in your Bundle. If you invest credits or euros into an existing bundle, your investment is divided according to the target distribution of the bundle. You can change the Target distribution before you do your investment.  If you adjusted the target distribution to 100% in one coin for an extra investment in this coin, please remember to change it back to your original balanced target distribution otherwise the automatic or manual balancing may sell all your other coins for this coin.

Select Adjust in the menu below Bundles. You can use the sliders to sell one or more coins and to buy one or more other coins. If you sell more than you buy, you will receive this difference in credits.

We have added several new payment methods that will make it easier for customers from other European countries to buy Triaconta Bundles. Just as iDeal for our Dutch customers, these services guarantee a direct purchase of your cryptocurrencies. You will immediately receive a confirmation of your purchase via email.

For customers from Belgium: MisterCash / Bancontact
For customers from Germany and Austria: Giropay
For customers from Austria: EPS uberweisung
For customers from all other European countries: MyBank

Of course, it is always possible for everyone to pay with a bank transfer. But, depending on your country and bank, it will take between one and three business days to arrive. Your bundle will be purchased immediately when we have received confirmation that the money is in our bank account. You will then receive a confirmation of your purchase via email.

Sell your Bundle and sell all or only a part of your existing Bundle for credits (euros). Then go to Buy and select the Bundle you like to buy. To pay choose credits.

To name your Bundle go to My Bundles and scroll down to Bundle settings. You can choose any name you want.

A deposit into an existing bundle is divided according to the target distribution of the bundle. If you have not adjusted the target distribution (FAQ – Manage Bundle – What is target distribution) the payment will be distributed as follows:

Big 3: 45% Bitcoin (BTC), 30% Ethereum (ETH) and 25% Ripple (XRP)

Top 30, DeFi and Penny Stock : equal distribution across all coins in the bundle

You can change the target distribution prior to the additional investment if you like. Maybe you want to invest more in one or two coins in the bundle. After the investment, remember to change the target distribution back because automatic and manual balancing also use the target distribution and then you may inadvertently sell all other coins for these one or two coins.

Price spread is the difference between the buying and selling price. When market orders are executed to buy your cryptocurrencies the (higher) sell price is the price at which cryptocurrency holders on exchanges want to sell to you. After the transaction is made and the cryptocurrencies are in your possession, your bundle is valued by us at the (lower) buying price at which investors at exchanges want to buy from you. This, besides the entry fee, accounts for the immediate difference in the value of your deposit and your Bundle.

Price spread on much traded cryptocurrencies with a high price such as Bitcoin is low so the difference with your deposit will be small. Price spread for low-priced coins (such as Penny Stock) can be significantly larger. The difference between a purchase price of € 0.00010 and a sales price of € 0.00009 is already 10%. This results in a larger difference between the value of your deposit and the value of your Bundle based on buying prices.

During a revision of the pre-selected bundles, it is re-examined whether the bundle is representative of the market that we want to offer with this bundle. It can happen that one or more cryptocurrencies in the bundle are replaced.

Revision of a bundle means that the same adjustment is made in your own bundle. The cryptocurrency that is being replaced is completely sold, and the proceeds are used to purchase the other cryptocurrency. For more information about automatic revision and the costs of the revision tool look here.

It takes 1 to 3 business days to get a bundle with a bank transfer. How long it takes exactly varies per bank and transfers from abroad will take a little longer.

Every morning on working days we receive a notice of the deposits on our bank account. As soon as the message is received, the bundle will be purchased and you will receive your Bundle purchase report via email.

With Triaconta revision you can have your Top 30, DeFi or Penny Stock Bundle updated manually or automatically to the most current composition of the standard bundle. If a cryptocurrency has been added or removed by us from the standard bundle, the same revision will take place in your Top 30, DeFi or Penny Stock bundle. The automatic revision service can be enabled or disabled at any time in the portal.

A regular revision of your bundle will ensure that your Bundle remains up-to-date with the latest developments in the market. We select the cryptocurrencies that best suit the purpose of your bundle.

Don’t have time to keep an eye on the market yourself? Then set up automatic revision, and your Bundle will be updated every two months with the latest developments.

The button link in the email to confirm a change of your settings for balancing and revision is only valid for half an hour. Do the adjustment again and click immediately to confirm in the email.

Click on History in the menu. In the Search box you can filter the list for a specific currency. Transactions are valued in BTC, not in your local currency.

With the export button you can download the entire transaction history or a selection into an Excel file.

You can find our terms and conditions on the bottom of every web page and here: Terms

Do you have a question or need support regarding your Triaconta Bundles account? You can always reach us by e-mail at [email protected]