FAQ Triaconta Bundles 2019-02-14T10:38:53+00:00

FAQ on Triaconta Bundles

How to register? 2019-06-27T11:48:26+00:00

This is not necessary. You will automatically receive an account and login details with your first purchase. If you buy and pay for a Bundle you will receive a welcome message, a purchase summary, and your password to log in to the portal.

Do I have to pay crypto taxes? 2019-05-21T11:49:06+00:00

Triaconta does not provide tax advice. Below is some information and this should not be considered tax advice or an individualized recommendation.

We do not report the value of your account or your transactions to any government or tax authority at this time.

Cryptocurrency taxes are treated very differently country-to-country. Please consult a local country tax adviser regarding your personal tax circumstances.

If your country has any form of capital gains or income tax on cryptocurrency transactions, beware that balancing and revision both result in multiple crypto to crypto transactions.

If your country requires you to report holdings abroad this may apply to your cryptocurrency holdings.

What is the original CombiCoin revision and re-balancing strategy 2019-01-22T13:23:53+00:00

The CombiCoin was the predecessor of the Top 30 Bundle. The composition of the CombiCoin was balanced and revised every two months. In Bundles, medium balancing is the same strategy as was used with the CombiCoin.

I want to sell my Bundle, how does this work? 2019-04-23T14:17:34+00:00

Sell & adjust
Your personal portal allows you to instantly sell (a part of) your Bundle at any time. Choose Sell&Adjust in the menu and with the help of a slider, you can easily indicate how much of your Bundle you want to sell.

If you click on advanced you can sell and buy specific coins. If you only sell or sell more than you buy, the result will remain in your account as credits that are stable in Euro.

All changes to your Bundle are first shown when you click save and, after confirming with yes, immediately executed at any time of the day.

Payout or buy Bundle
You can keep the credits in your Bundle to buy a Bundle at a later date. If you choose to have your credits paid out to your bank account Euros will be deposited within 5 working days.

What are Triaconta Bundles? 2019-05-21T08:52:11+00:00

Triaconta Bundles are, either pre-selected or custom created collections of cryptocurrencies. So you buy multiple cryptocurrencies in one go. A Bundle can be bought at the Triaconta website and can be monitored, analyzed, adjusted and sold by you in your personal Triaconta portal.

What are credits? 2019-06-04T09:23:26+00:00

You acquire credits by selling a Bundle or individual coins. Credits have a stable value in Euro and can be used for new purchases or sold for Euros to your bank account. You can not buy credits with Euros.

Can I withdraw cryptocurrencies from my Bundle? 2019-04-23T14:03:48+00:00

It is not possible to move cryptocurrencies from your bundle to a cryptocurrency exchange or a personal wallet. The only exception is that a Bundle that has been paid with Ethereum also pays out in Ethereum and that a Bundle that has been paid with Bitcoin is also paid out in Bitcoin.

Triaconta Bundles paid for with Euro only pay out in Euro to the registered bank account. If a bank account number is visible on the Payout page this is the case.

Triaconta Bundles paid for with cryptocurrency only pay out in this cryptocurrency to the registered wallet. Please sell the desired amount of the other cryptocurrencies via the Sell & adjust menu + Advanced. You can sell some or all coins (slide to the left) and then buy Bitcoin or Ethereum (slide to the right). Then send an email to info@triaconta.com with a payment request for the amount of Bitcoin or Ethereum you wish to withdraw.

What does Balancing of a Bundle mean? 2019-02-15T10:19:44+00:00

Over time, the distribution of value in your bundle changes. Certain cryptocurrencies will rise / fall faster than others. This will change your risk because your bundle is more affected by an increase or decrease of a cryptocurrency with a large share in your bundle. During balancing, the deviation from the original distribution is restored by selling part of the cryptocurrencies that have gotten a larger share and buying the cryptocurrencies of which the share has become smaller.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at average it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution. More information on the different possibilities and the costs of balancing can be found here.


How can I buy a Bundle? 2019-06-04T11:59:05+00:00

Click Buy now. Select one of the Bundles on the website, click Buy and decide how much you want to invest. You can choose iDEAL and many other direct payment methods to immediately buy your Bundle or choose bank transfer which will buy your Bundle when the funds arrive in our bank account usually in 1 to 3 working days. You will immediately receive a confirmation of your purchase via email. That is all!

How can invest more in my Bundle? 2019-05-21T09:18:00+00:00

In your portal select Buy in the menu and choose to buy more of an existing Bundle. Choose which of your bundles you want to top up. And then choose the amount and payment method.

Do holders of x also receive y after the hardfork ? 2019-04-11T13:26:00+00:00

Triaconta offers no guarantees regarding the outcome of potential hardforks and makes no promises about the addition of new cryptocurrencies.

Taking everything into account, technical, costs and legality, we will consider each hard-fork separately. We will communicate via email and social media which hard forks we support.

Cost, time and risk
Since most of the funds are in cold storage, it takes time and money to claim the new currency created by the hard fork. Moving funds and claiming a new cryptocurrency on often newly developed wallet software always involves a considerable risk. The private key is valid in both blockchains. We must be absolutely certain that it can be done without compromising the original assets.

My IBAN is not correct 2019-02-14T14:51:29+00:00

If the IBAN on the payout page is not or no longer your bank account, please contact info@triaconta.com.

Triaconta has a strict policy for adjusting bank account numbers. Triaconta does not allow the transfer of assets between corporate and private accounts or between different private accounts by changing the bank account number. Adjustment of the bank account is only allowed if the name has not changed, for example when changing bank.

What is the Balancing tool? 2019-04-05T13:48:34+00:00

Select Balancing in the menu. You can execute balancing once by choosing manual balancing for the bundle or you can set up the automatic balancing to be performed periodically every two weeks, every month or every two months. You do not have to think about it yourself anymore and it has lower fees than the manual balancing.

The degree to which you go back to the original distribution can be set as soft, medium or hard. In the soft balancing strategy, only a limited amount of deviation is run in, at medium it is half of the deviation, and in the case of hard re-balancing the shares are always fully restored to the original distribution.

It is also possible to change the original distribution. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance.

What are pre-selected Bundles? 2019-02-14T14:30:36+00:00

Triaconta provides pre-selected Bundles. These are Bundles with a collection of cryptocurrency selected by Triaconta according to a certain strategy. You can find more information about the pre-selected Bundles on our website.

Referral bonus – invite all your friends 2019-06-27T11:36:39+00:00

Our affiliate program is pretty cool, offering you 35% of our commission for every purchase in euros made by another person who has registered through your referral link. You will also receive that share of the commission on purchases made by this person in the future. You can also invite as many people as you want, so your reward can grow indefinitely!

You can find your own unique referral link in the menu in the portal under Referral Bonus.

NOTE: Referrals are never granted afterwards.

Why should I balance my Bundle? 2019-04-05T14:00:19+00:00

Over time, the distribution of value in your bundle changes. The share of a few cryptocurrencies in your bundle can grow strongly because they themselves rise in price or because others fall in price. Having a larger share in a certain cryptocurrency can be positive if the cryptocurrency rises further, and also negative if this cryptocurrency suddenly falls again.

You run more risk because the bundle is more than originally affected by an increase or decrease of the cryptocurrency with a large share in your bundle. You also run a higher risk because you experience less than originally the benefit or disadvantage of an increase or decrease of the cryptocurrency with a small share in your bundle.

By regularly balancing you ensure that the distribution of your bundle does not deviate too far from the original or chosen ratio.

Don’t have time to keep an eye on your bundle? Then set up automatic balancing and your bundle will be periodically balanced.

What is a custom Bundle? 2019-05-21T09:39:58+00:00

A custom Bundle consists of your personal selection of the cryptocurrencies offered by Triaconta. You decide which coins are in the Bundle and the distribution of the coins in the Bundle. You can use a pre-selected Bundle as your starting point and add or remove different coins later.

Automatic balancing of a custom Bundle is also possible even with your own chosen target distribution (FAQ – Manage Bundle – What is target distribution).

Automatic revision of a custom Bundle is no longer possible. You must directly replace coins in the Bundle with other coins via the Sales & Adjust page by choosing advanced. You can add a coin to your bundle with the Add button under the sliders. You can then move value from one coin to the new coin. You can remove a coin by moving all value to another coin.

What is Target distribution? 2019-05-21T11:41:59+00:00

Target distribution allows you to change the distribution to a personal ideal balance. Suppose you have a Top 30 and always want to have 13% in Bitcoin and distribute the rest evenly at 3%? Look for Target distribution on the Balancing page. By adjusting the target distribution of all coins to 3% and Bitcoin to 13% you have now changed the values the system uses for balancing. In the next balancing it will adjust towards the 3% and 13% you have made your personal ideal balance. Also if you invest more in this bundle, this personal distribution will be used.

Can I balance one coin? 2019-02-12T13:35:33+00:00

Select Sell & adjust in the menu. Click advanced to manage the balancing yourself. You can use the sliders to sell one or more coins and to buy one or more other coins. If you sell more than you buy, you will receive this difference in credits.

What are your payment options? 2019-04-05T14:46:36+00:00

We have added several new payment methods that will make it easier for customers from other European countries to buy Triaconta Bundles. Just as iDeal for our Dutch customers, these services guarantee a direct purchase of your cryptocurrencies.

For customers from Belgium: MisterCash / Bancontact
For customers from Germany and Austria: Giropay
For customers from Austria: EPS uberweisung
For customers from all other European countries: MyBank

Of course, it is always possible for everyone to pay with a bank transfer. But, depending on your country and bank, it will take between one and three business days to arrive. Your bundle will be purchased immediately when we have received confirmation that the money is in our bank account.

How do I switch to another Bundle? 2019-06-04T10:04:00+00:00

Go to Sell & Adjust and sell all or only a part of your existing Bundle for credits (euros). Then go to Buy and select the Bundle you like to buy. To pay choose credits.

How do I change the name of the Bundle 2019-06-04T09:42:40+00:00

To name your Bundle go to My Bundles and scroll down to Bundle settings. You can choose any name you want.

What happens if I buy more of an existing Bundle? 2019-05-21T11:15:25+00:00

A deposit into an existing bundle is divided according to the target distribution of the bundle. If you have not adjusted the distribution in Balancing – Target allocation, the additional payment will be distributed as follows:

Big 3: 45% Bitcoin (BTC), 35% Ethereum (ETH) and 25% Ripple (XRP)

Top 30: equal distribution across all coins in the bundle

Penny Stock: equal distribution across all coins in the bundle

You can change the target distribution prior to the additional payment as desired. If you have automatic balancing on or you order direct balancing, the target distribution is always used.

Why is the value of my Bundle lower than my deposit in Euro? 2019-02-22T08:39:05+00:00

Price spread is the difference between the buying and selling price. When market orders are executed to buy your cryptocurrencies the (higher) sell price is the price at which cryptocurrency holders on exchanges want to sell to you. After the transaction is made and the cryptocurrencies are in your possession, your bundle is valued by us at the (lower) buying price at which investors at exchanges want to buy from you. This, besides the entry fee, accounts for the immediate difference in the value of your deposit and your Bundle.

Price spread on much traded cryptocurrencies with a high price such as Bitcoin is low so the difference with your deposit will be small. Price spread for low-priced coins (such as Penny Stock) can be significantly larger. The difference between a purchase price of € 0.00010 and a sales price of € 0.00009 is already 10%. This results in a larger difference between the value of your deposit and the value of your Bundle based on buying prices.

What does Revision of a Bundle mean? 2019-06-04T09:36:25+00:00

During a revision of the pre-selected bundles, it is re-examined whether the bundle is representative of the market that we want to offer with this bundle. It can happen that one or more cryptocurrencies in the bundle are replaced.

Revision of a bundle means that the same adjustment is made in your own bundle. The cryptocurrency that is being replaced is completely sold, and the proceeds are used to purchase the other cryptocurrency. For more information about automatic revision and the costs of the revision tool look here.

How long does it take after payment with Bank transfer to get the Bundle? 2019-02-14T12:24:37+00:00

It takes 1 to 3 business days to get a bundle with a bank transfer. How long it takes exactly varies per bank and transfers from abroad will take a little longer.

Every morning on working days we receive a notice of the deposits on our bank account. As soon as the message is received, the bundle will be purchased and you will receive your Bundle purchase report via email.

What is the revision tool? 2019-06-04T09:36:39+00:00

With the Triaconta revision tool, a revision of your Top 30 or Penny stock bundle can be carried out manually or automatically every two months. If we have revised the pre-set Top 30 or Penny stock bundle, the tool will automatically perform the same revision in your bundle. This service can be switched on or off at any time you prefer.

Why should I perform revision on my Bundle? 2019-06-04T09:36:56+00:00

A revision of your bundle will ensure that your Bundle will remain up to date with the latest developments in the market.

Don’t have time to keep an eye on your bundle? Then set up automatic revision and every two months your bundle is updated.

The confirmation link is not valid! 2019-06-04T09:37:09+00:00

The button link in the email to confirm a change of your settings for balancing and revision is only valid for half an hour. Do the adjustment again and click immediately to confirm in the email.

Where can I find my transaction history? 2019-06-04T09:37:21+00:00

Click on History in the menu. In the Search box you can filter the list for a specific currency. Transactions are valued in BTC, not in your local currency.

With the export button you can download the entire transaction history or a selection into an Excel file.

Where can I find your terms and conditions? 2019-02-22T12:14:44+00:00

You can find our terms and conditions on the bottom of every web page and here: Terms

Contact 2019-02-22T12:19:40+00:00

Do you have a question or need support regarding your Triaconta Bundles account? You can always reach us by e-mail at info@triaconta.com