What happens if I buy more of an existing Bundle?

A deposit into an existing bundle is divided according to the target distribution of the bundle. If you have not adjusted the target distribution (FAQ – Manage Bundle – What is target distribution) the payment will be distributed as follows: Big 3: 45% Bitcoin (BTC), 30% Ethereum (ETH) and 25% Ripple (XRP) Top 30, DeFi [...]

Why is the value of my Bundle lower than my deposit in Euro?

Price spread is the difference between the buying and selling price. When market orders are executed to buy your cryptocurrencies the (higher) sell price is the price at which cryptocurrency holders on exchanges want to sell to you. After the transaction is made and the cryptocurrencies are in your possession, your bundle is valued by [...]

What does Revision of a Bundle mean?

During a revision of the pre-selected bundles, it is re-examined whether the bundle is representative of the market that we want to offer with this bundle. It can happen that one or more cryptocurrencies in the bundle are replaced. Revision of a bundle means that the same adjustment is made in your own bundle. The [...]

How long does it take after payment with Bank transfer to get the Bundle?

It takes 1 to 3 business days to get a bundle with a bank transfer. How long it takes exactly varies per bank and transfers from abroad will take a little longer. Every morning on working days we receive a notice of the deposits on our bank account. As soon as the message is received, the [...]

What is the revision tool?

With Triaconta revision you can have your Top 30, DeFi or Penny Stock Bundle updated manually or automatically to the most current composition of the standard bundle. If a cryptocurrency has been added or removed by us from the standard bundle, the same revision will take place in your Top 30, DeFi or Penny Stock [...]

Why should I perform revision on my Bundle?

A regular revision of your bundle will ensure that your Bundle remains up-to-date with the latest developments in the market. We select the cryptocurrencies that best suit the purpose of your bundle. Don’t have time to keep an eye on the market yourself? Then set up automatic revision, and your Bundle will be updated every [...]

The confirmation link is not valid!

The button link in the email to confirm a change of your settings for balancing and revision is only valid for half an hour. Do the adjustment again and click immediately to confirm in the email.

Do you have an official registration as a provider of crypto services?

Yes, Triaconta has an official registration with the regulator "De Nederlandsche Bank" since 28-1-2021 as: Article 23b. Provider of services for exchanging between virtual currencies and fiat currencies Article 23b. Provider of a custodial wallet https://www.dnb.nl/en/public-register/information-detail/?registerCode=WWFTAC&relationNumber=R179504

Where can I find my transaction history?

Click on History in the menu. In the Search box you can filter the list for a specific currency. Transactions are valued in BTC, not in your local currency. With the export button you can download the entire transaction history or a selection into an Excel file.